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Cookie Policy for CyberSanctus

Effective Date: 2nd December 2024

CyberSanctus, under the legal name CST NETWORK SECURITY SERVICES LTD., uses cookies to enhance your experience, improve our services, and ensure the functionality of our platform. This Cookie Policy explains how we use cookies and similar technologies when you interact with our services.

1. What Are Cookies?​

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device, store preferences, and improve your browsing experience. Cookies may be session-based (temporary) or persistent (stored until expiration or manual deletion).

2. Types of Cookies We Use​

a. Essential Cookies​

These cookies are necessary for our platform to function. They enable features such as account authentication and secure access to your dashboard.

  • JWT Cookie:
    • Purpose: Authentication and session management.
    • Expiration: 30 days.

b. Third-Party Cookies​

We use third-party services that may impose their own cookies on your browser. These cookies support additional features, such as customer support and payment processing.

  1. Intercom:

    • Purpose: Customer support and live chat functionality.
    • Data Collected: Email address only.

  2. Stripe:

    • Purpose: Secure payment processing.
    • Compliance: PCI DSS compliant.

3. Why We Use Cookies​

Cookies serve several purposes, including:

  • Maintaining secure user sessions.
  • Enhancing website functionality and performance.
  • Supporting third-party integrations (e.g., customer support and payments).

4. Managing Cookies​

a. Browser Settings​

You can manage or delete cookies through your browser settings. Most browsers allow you to:

  • Block cookies.
  • Delete cookies stored on your device.
  • Set preferences for specific websites.

For guidance on managing cookies, refer to your browser’s help documentation.

b. Essential Cookies​

Note that disabling essential cookies, such as the JWT cookie, may impact the functionality of the platform, including your ability to log in and use the dashboard.

5. Third-Party Cookies​

a. Intercom​

  • Purpose: Provides live chat and help desk services.
  • Data: Stores minimal data, such as your email address.
  • Policy: See Intercom’s Privacy Policy.

b. Stripe​

  • Purpose: Facilitates secure payment transactions.
  • Data: Stores cookies related to payment session management.
  • Policy: See Stripe’s Privacy Policy.

6. Updates to This Policy​

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. Updates will be communicated through our website. Continued use of our platform constitutes acceptance of the updated policy.

7. Contact Us​

If you have any questions or concerns regarding our use of cookies, please contact us:

CyberSanctus is committed to ensuring transparency and protecting your privacy when using our services.